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In March 2020, as pharmacists were fully engaged in the COVID-19 public health emergency, National Community Pharmacists Association (NCPA) Chief Executive Officer B. Douglas Hoey wrote a letter to Seema Verma, who at the time was administrator of the Centers for Medicare & Medicaid Services with a clear request: Please require pharmacy benefit managers (PBMs) and Part D sponsors to suspend pharmacy audits during the COVID-19 emergency.

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