PrimeCENTRAL™ Web Portal for Multiple Store Owners

PrimeCENTRAL™ – Multiple Pharmacy Management Software


Manage Multiple Pharmacy Locations in One Place


Owners of multiple pharmacy locations face unique and complex challenges that go beyond the capabilities of most technology systems. To address these increasingly challenging hurdles, Micro Merchant Systems is pleased to offer the PrimeCentral™ web portal, which allows for comprehensive management of pharmacy networks.


PrimeCENTRAL™ gives multi-store managers the ultimate solution for easily managing core functions of all of their pharmacy locations, including data and report management, prior authorizations, inventory reports, intra-store transfers, and HIPAA-compliance requirements from a centralized location with complete visibility and heightened efficiency.

PrimeCENTRAL™ Key Features


Owners across the nation that manage numerous pharmacies are now able to reap the benefits of controlling all of their operations from one streamlined location. Micro Merchant Systems has developed the most intuitive multiple pharmacy management system that integrates many essential tasks pharmacy managers need to significantly enhance operational efficiency. The following information details key features of the PrimeCENTRAL™ software.


Control Operations From a Centralized Location


Gone are the days of pharmacy locations operating without the capability to communicate with one another. PrimeCENTRAL™ eliminates the difficulty of not having the ability to sync data by providing a single-host configuration that easily directs the flow of information to and from each store. With Micro Merchant System’s software for managing multiple pharmacies, all stores operate on the same platform, using the same software, with complete visibility into key daily processes, including inventory reports, sales performance, patient accounts, and business records.


Extensive Reporting Capabilities


The three most essential factors in multiple pharmacy management are data, data, data! Without access to real-time information or the ability to generate useful reports based on preferred analytics, pharmacy managers can’t possibly have confidence in their store’s efficiency and performance. PrimeCENTRAL™ allows pharmacy managers to identify key data points at the individual store level and the entire operational network. That information can be used to produce a wide range of reports that are automatically generated on a predetermined schedule.


A pharmacy manager may wish for daily reporting on "top sellers," for example, or want insight about dispensing efficiency in each store. The sky is the limit for the types of reports available through our multiple pharmacy management software.


Improved Inventory Management


A pharmacy located next to a senior citizen’s complex will likely have a strong demand for blood pressure and heart medications, while a pharmacy close to a children's daycare center will likely sell a high volume of antibiotics, including amoxicillin and azithromycin. Real-time access to each store’s inventory allows a pharmacy manager to track supplies at each store, adjust inventories as warranted, and establish automated re-ordering processes with wholesalers. PrimeCENTRAL™ allows for complete visibility into each store's inventory with real-time access to sales information for all products, including over-the-counter medications and supplies.


Centralized Records Management and Storage


Pharmacy managers can have complete confidence that all records for all stores – patient, compliance, inventory, operations, sales, claims, and reimbursements – are seamlessly stored within PrimeCENTRAL™. A pharmacy will never have to scramble to locate a document, nor will there ever be a concern about a lost record. PrimeCENTRAL™ archives all historical records, seamlessly updates active records, and allows pharmacy managers to easily access any required document.


Enhanced Patient Care and Customer Service


Patients will reward a well-managed pharmacy with loyalty and repeated business, and it is essential for a multi-store pharmacy to ensure a consistent experience across each location. PrimeCENTRAL™ allows each pharmacy to access a patient’s account so loyalty points can be accrued and stored coupons can be redeemed. In addition, a patient can easily have a prescription refill transferred to a different location, with an automated text or email generated to advise when the pickup is ready. PrimeCENTRAL™ records all patient transactions and seamlessly updates all patient and pharmacy records with PrimeRx™, with the option of extensive report generation.


Simplified System Upgrades and Maintenance


Since each store’s technology platform is linked to the PrimeCENTRAL™ hub, all software upgrades can be implemented simultaneously. All system maintenance can be scheduled based on a pharmacy manager's preference, usually during the overnight hours when physical stores are closed. Coordinated upgrades and synchronized maintenance ensure that each store's system is high-functioning and minimizes the risk of a system disruption during store hours.


New Key Features


Single Sign-On (SSO) Integration Management: There is no need to remember a different password for each account with SSO.


Auto-Search Changes: All drug utilization review (DUR) clinical checks/changes can be automatically applied across all pharmacies in a group, which ensures consistency. 


Bucket Inventory Integration: View all drug and equivalent drug inventories across all buckets and stores.


Database Optimizer: Select the exact time when the database optimizer will run. The system default is 1AM daily. The default setting for data replication is set to 740 days. New stores added to PrimeCentral™ will also be set to 740 days.

Document Management Systems (DMS) automatically transfer images for storage within a database.


Refill Queue: Prescriptions are added to PrimeRx™ refill queue sync to PrimeCentral™.


Gold Standard Drug Database GSDD updates are:

  • PrimeCentral™ stores the NABP number for all active pharmacies.
  • This enables the GSDD updater and ensures regular GSDD updates.

FillMyRefills™ (FMR) Integration:

  • Centrally manage refill requests for prescriptions in a pharmacy group.
  • FMR refill request enhancements: Last fill date, prescription copy, and patient number automatically added to the patient profile.
  • The patient number is included in the “Send Refill Request” transactions.
  • The Hourly Drug Pick Verification displays figures for the last date in the range.

Micro Merchant Systems: Software Without Limits


As a well-established software company in the pharmaceutical industry, Micro Merchant Systems provides advanced management technology solutions to thousands of pharmacies across the nation. For more than 30 years, pharmacies have been able to rely on intuitive, easy-to-use software such as PrimeRx™ and PrimeDELIVERY™ to manage the many essential tasks involved in daily pharmacy operations. Our company motto, “software with limits,” is a true testament to our continual improvement, innovation, reliability, and superior customer service. Contact us today to schedule a demo.

Imagine a scenario in which each of your pharmacies operated without the capability to talk to one another.  No ability to sync data and no visibility into each store's operations. It would be chaos.  PrimeCENTRAL™ provides a single host configuration that directs the flow of information to-and-from each store.  All stores operate on the same platform, using the same software, with visibility into key processes including inventory, sales performance, patient accounts, and business records. 

The three most important things in multiple pharmacy management are data, data, data!  Without access to real-time information and the ability to generate useful reports based on preferred analytics, pharmacy managers can't possibly have confidence in their store’s efficiency and performance.  PrimeCENTRAL™ allows a pharmacy manager to identify key data points, both at the individual store level and for the entire operation.  That information can be used to produce a wide range of reports, automatically generated on a pre-determined schedule.  A pharmacy manager may wish for daily reporting on "top sellers," for example, or want insight about dispensing efficiency in each store.  The sky is the limit when it comes to the types of reports available through PrimeCENTRAL™.

A pharmacy located next to a senior citizens' complex will likely have a strong demand for blood pressure and heart medications, while a pharmacy close to a children's daycare center will likely sell a high volume of antibiotics including amoxicillin and azithromycin.  Real-time access to each store's inventory allows a pharmacy manager to track supplies at each store, adjust inventories as warranted, and establish automated re-order processes with wholesalers.  PrimeCENTRAL™ allows full visibility into each store's inventory, with real-time access to sales information for all products including OTC medications and supplies.

Pharmacy managers can have confidence that all records for all stores – patient, compliance, inventory, operations, sales, claims, reimbursements – are seamlessly stored within PrimeCENTRAL™.  A pharmacy will never have to scramble to locate a document, nor will there ever be a concern about a record being "lost in cyberspace."  PrimeCENTRAL™ archives all historical records, seamlessly updates active records, and allows pharmacy managers to easily access any required document.

Patients will reward a well-managed pharmacy with loyalty and repeated business and it is essential for a multi-store pharmacy to ensure consistency of experience across each store.  That is to say, a patient should receive the same high levels of professionalism and quality service regardless of which store they choose to shop in at any given time.  PrimeCENTRAL™ allows each pharmacy to access a patient's account so loyalty points can be accrued and stored coupons can be redeemed.  In addition, a patient can easily have a prescription refill transferred to a different location, with an automated text or email generated to advise when the pickup is ready.  PrimeCENTRAL™ records all patient transactions, and seamlessly updates all patient and pharmacy records within PrimeRx™, with the option of extensive report generation.   

Since each store's technology platform is linked to the PrimeCENTRAL™ hub, all software upgrades can be implemented simultaneously.  Similarly, all system maintenance can be scheduled based on a pharmacy manager's preference, usually during the overnight hours when physical stores are closed.  Coordinated, synchronized upgrades and maintenance ensure that each store's system is high-functioning and minimizes the risk of a system disruption during store hours.