PrimeRxPAY™: The Innovative Remote Payment Solution


What is PrimeRxPAY™?


PrimeRxPAY™ is a web portal created for PrimeRx™ users nationwide. The functionality of this remote pharmacy prescription payment system is very simple. The pharmacy sends a text message to the patient, the patient pays for their copy remotely and in a secure manner on their own mobile device, and the funds get deposited by the credit card processor into your accounts. This site essentially allows the pharmacy to collect prescription copays from patients remotely.


How PrimeRxPAY™ Works For Pharmacies


Once the credentials are provided to the pharmacy, they will be able to log on to the website and then search the patient by name or date of birth – or both – and view the prescription profile. By default, PrimeRx™ pulls up the prescriptions filled in the last 30 days since those are the ones that are more relevant where copay needs to be collected.


The authorized user in the pharmacy can then choose the prescriptions where copay needs to be collected and then select the "Send Link for Payment" option, which will then send a text message saved in the Patient Profile.


How PrimeRxPAY™ Works For Patients


PrimeRxPAY™ offers patients a simple and secure way to make payments on their prescriptions without traveling to the pharmacy. Once the pharmacy initiates the remote copayment reminder to the patient via text message, the patient can click on the URL available within that message, which will take them to PrimeRxpay.com, where they can identify themselves. The patient will have the ability to see the masked drug name and the prescription number, along with the total money amount that needs to be paid at that time.


When the patient clicks on "Pay," they will be redirected to a secure site that will allow them to enter their credit card information and submit the payment. Upon a successful payment, the funds will be deposited into the pharmacy's account, and a receipt will be emailed to the patient automatically.


PrimeRxPAY™ Frequently Asked Questions


Is there a fee to use PrimeRxPAY™?


No, this text prescription copay software will be entirely free for all PrimeRx™ users nationwide. There will be no charge required by Micro Merchant Systems.


Besides PrimeRx™, do I need to subscribe to any other modules, such as PrimePOS™ or PrimeCOMM™?


No, all you need to use our remote prescription payment system is basic PrimeRx™. If you have an active PrimeRx™ license, you will have the ability to use the PrimeRxPAY™ system. There is no dependency on any other module or service.


Do I need to set up my PrimeRxPAY™ merchant credit processing account?


You will need to register and create an account with the credit card vendor that we are partnered with. We are working with WorldPay/FISGlobal to provide the online payment collection service. Once the merchant IDs are created, the pharmacy’s PrimeRxPAY™ account will be configured with the same, and the funds will be directly deposited into your account.


To make payment processing simple and affordable, we have negotiated flat-rate pricing for our customers! This helps remove the variable cost of taking payments while eliminating monthly fees. Our customers receive the following:


  • 2.7% and $0.10 - swiped or EMV
  • 2.9% and $0.30 - keyed and online transactions
  • If you currently have a better rate offer, don't worry! WorldPay will match your existing rate structure, even if it's not flat-rate pricing.


How soon can I use the PrimeRxPAY™ service?


You will need to get a WorldPay account set up before you can use the PrimeRxPAY™ software. Once you contact WorldPay and send your pharmacy information, you will have a sales representative from the WorldPay/FISGlobal team reach out to you and help you with the process to get your account established. Once the paperwork is submitted, the account will be set up within 24 hours.


After the account is set up, you will receive an email from WorldPay with your VAR sheet. As soon as you have the email with the VAR sheet, our team will help you set up the account in a matter of minutes, and you begin using the remote prescription payment service.


How do I sign up?


For now, simply click here and an analyst from WorldPay will reach out to you and help you get your account set up.