Real-Time Prescription Benefit for pharmacy, powered by Surescripts®

Real-Time Prescription Benefit for pharmacy, powered by Surescripts®

An estimated 4 out of every 10 patients ask their pharmacist about less expensive medication alternatives.  As every pharmacist knows, responding to these requests takes valuable time and delays in fulfillment increase the likelihood of non-adherence.   

Now, there is a way to quickly and thoroughly address medication cost concerns.  The Real-Time Prescription Benefit for pharmacy, powered by Surescripts® allows pharmacists immediate visibility into patient medication benefits, along with options for cost-effective therapeutic alternatives.  In the process, pharmacies benefit from improved workflow efficiency. 

Arm your team with the tools they need to improve patient outcomes, reduce prescription abandonment, and enhance pharmacy workflows.

What is Real-Time Prescription Benefit?

Real-Time Prescription Benefit provides a direct connection between pharmacists and a patient’s benefit plan. With access to this information, pharmacy staff can eliminate the time-consuming task of manually investigating formulary coverage, lower-cost alternatives, and fill quantity options. 

With this tool, pharmacists have an efficient new solution for helping patients get the medications they need, at a price they can afford.

Typical Benefits Include:

    • 75% reduction in staff time spent responding to patient pricing concerns.
    • 30% improvement in medication adherence rates.
    • ½ -star improvement in Medicare Star Ratings.
    • Simplified pharmacy-provider-payer communication process.

PrimeRx™ Now Interfaces with Real-Time Prescription Benefit for pharmacy, powered by Surescripts®

Here is how it works

The pharmacist can use Real-Time Prescription Benefit to view data including:

    • Patient-specific benefit information
    • As many as five therapeutic alternatives
    • Prior authorization requirements
    • Out-of-pocket cost and deductible information
    • Fill quantity options

Real-Time Prescription Benefit delivers this information directly from a patient's benefit plan.

Key advantages

With Real-Time Prescription Benefit, pharmacies can:

    • Use the RelayHealth messaging portal for efficient communication between plans and prescribers. Communication can be initiated with a simple button push from the PrimeRx™ screen, saving time and adding efficiency to pharmacist-payer-prescriber authorization processes.
    • Reduce instances of medication abandonment by offering affordable alternatives.
    • Improve pharmacy workflow.
    • Reduce – even eliminate – the need to reverse and rebill by intervening at the onset of the prescription filling process.
    • Increase first-fill compliance.
    • Improve pharmacy payer compliance and reduce DIR fees.
    • Improve provider communication for prior authorization and change Rx requests.


Have questions or want to enroll in the PrimeRx™ interface for Real-Time Prescription Benefit pharmacy, powered by Surescripts®? Email Micro Merchant Systems at for pricing and activation.

Real-Time Prescription Benefit Overview