At the core of our success is our most valued asset – our people. These individuals have built strong careers with us over the years, with their determination and passion. Micro Merchant Systems actively seeks bright and hardworking individuals with curious minds to join our Syosset, NY headquarters.
Whether your interests are in pharmacy management software customer support, technical support, hardware installation, network administration, sales or project management, we have career opportunities available throughout the year. Below please find a listing of current open positions, for which you can apply today. We regularly update this list, so please check back for new and updated opportunities.
Micro Merchant Systems (MMS) is seeking an experienced Software Sales Representative to expand our base of Independent, Regional & National Chain Pharmacy, Hospital & Health System customers across Retail, Long-Term Care, and Specialty pharmacies within the following assigned, multi-state territories by demonstrating and selling, our flagship product, PrimeRx™ Pharmacy Management System and related modules.
• Gulf States (AL, FL, GA, MS, SC, BA, VI)
Applicants are required to live within a major metropolitan market within the state of Florida for consideration. (Candidates from within the territory may also be considered, but primary sales time will be spent in Florida).
The Pharmacy Software Sales Representative should be able to develop and sustain long term strategic customer relationships for mutual growth, profitability, trust, loyalty, and innovation.
The Pharmacy Software Sales Representative will be responsible for sales and business development opportunities within assigned markets, with specific responsibilities to sign up and retain clients. The incumbent will be responsible for securing and administering PrimeRx™ Pharmacy Management System demonstrations, contract negotiations and agreement administration for PrimeRx Pharmacy Management System and other related modules, as well as exploring development opportunities within new and existing customers and channels. The Pharmacy Software Sales Representative will leverage the Company’s resources and capabilities in creating growth and maintaining the highest levels of customer service through identifying and delivering solutions that aid in our customer’s success.
We are looking for activity driven individuals that are excited to learn new solutions and tackle new problems for our customers. If you thrive in an environment that demands you to stretch yourself, you may fit in at Micro Merchant Systems.
Accountabilities
Qualifications
Principal Responsibilities: (Essential Function)
Competencies
At Micro Merchant Systems (MMS) our mission is to provide our customers with innovative Pharmacy Management Solutions that meet their unique needs. Our company motto, "Software without Limits," is a testament to our commitment to continuous improvement and innovation. With over 30 years of experience within the pharmacy technology industry, we work every day to achieve our vision of leading the industry with innovative, reliable software, service, application, Interface and API solutions that allow pharmacies to better serve their patients, with the highest levels of efficiency, functionality and customer service.
This position is a home-office based role and applicants will be required to live within a major metropolitan market within U.S. for consideration and will be willing and able to travel the U.S. and Puerto Rico.
The National Sales Director will be responsible for, but not limited to:
Requirements
Job Functions
Industry
Work Location: Fully Remote
Paid Training: Yes
Management: Key Leader
Job Type: Full-time
Pay: $120,000.00 - $150,000.00 per year, commissions, or bonus
Benefits:
Benefit Conditions: Waiting period may apply
The National Sales Director will report to the Chief Operating Officer and partner with core internal business leaders across MMS to help drive the achievement of our sales and other business objectives.
The successful candidate will be an energetic sales leader who shares a passion for transforming the outpatient pharmacy market and possess a hunger to drive revenue growth.
Email resume to jobs@micromerchantsystems.com
Micro Merchant Systems (MMS) is seeking a Pharmacy Support Services Tech, Level I to provide technical support to our growing customer base of Independent, Long Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S, and beyond. In this role, you will support our line of pharmacy management software, services, APP, API and Interface offerings through engagement with our customers through phone, email, chat and other customer communication mechanisms to answer customer questions on our PrimeRx™ Pharmacy Management System products and services.
PrimeRx™ is the engine that powers thousands of pharmacy operations and we are looking for talented people to join our Support Service Team to deliver best-in-class customer service and technical support for our customers and their patients.
Mission: Is to provide our customers with innovative Pharmacy Management Solutions that meet their unique needs. Our company motto, "Software without Limits," is a testament to our commitment to continuous improvement and innovation.
Vision: Is to lead the Pharmacy Management Software industry with innovative solutions that allow pharmacies to better serve their patients, with the highest levels of efficiency and functionality.
Values: Innovation, Reliability & Customer Service
Principal Responsibilities: (Essential Function)
Job Description
Job Requirements
Education
Working Relationships
Micro Merchant Systems (MMS) is seeking a Senior Director of Customer Support to lead our Customer Support organization in providing technical support to our growing customer base of Independent, Long-Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S. and beyond.
Our pharmacy management software, PrimeRx™, powers thousands of pharmacy operations, and we are looking for a talented leader to join our Customer Support Team to deliver best-in-class customer service and technical support for our customers and their patients.
Our Mission Is to provide our customers with innovative Pharmacy Management Solutions that meet their unique needs. Our company motto, “Software without Limits,” is a testament to our commitment to continuous improvement and innovation.
Our Vision Is to lead the Pharmacy Management Software industry with innovative solutions that allow pharmacies to better serve their patients, with the highest levels of efficiency and functionality.
Our Values: Innovation, Reliability & Customer Service
Job Summary: As the Senior Director Customer Support, you will lead and manage our Customer Support organization. You will be responsible for establishing all policies, systems, and team structures necessary to maintain the highest level of customer service for a pharmacy/healthcare software company. You will build and manage teams and own optimization of team performance. You will lead U.S. and offshore technical Customer Support Teams to work closely with customers and internal teams to resolve issues quickly and effectively. You will be the primary leader responsible for maintaining and continuously improving our customer support services. As the Senior Director of Customer Service, you will be looked upon to lead initiatives to provide a seamless customer support experience, create partnerships with customers, partners, other team leaders to create a better customer experience. The Senior Director of Customer Support will report to the Chief Operating Officer of MMS and will manage 5 – 7 direct reports and 70 indirect reports in support of 3,500+ customers in high volume technical support call centers. The Senior Director of Customer Support will be responsible for managing all technical support metrics, KPIs and SLAs, training, scheduling, and performance management of their teams in support of our line of pharmacy management software, services, APP, API, Interface offering as well as hardware and network support needs for our PrimeRx™ Pharmacy Management System customers.
Principal Responsibilities: (Essential Function)
Qualifications
Eligibility Requirements: Must be willing to travel up to 20% of the time
For more information, visit www.micromerchantsystems.com or visit us on LinkedIn, Facebook, Instagram, or Twitter.
Our hiring process is in compliance with applicable law. All persons hired are required to verify identity and eligibility to work, and to complete employment eligibility verification.
We do not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Micro Merchant Systems Inc. Micro Merchant Systems is an equal opportunity employer.
We eagerly seek applicants of diverse background and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.
Micro Merchant Systems (MMS) is seeking a Pharmacy Support Services Hardware Technician to provide technical support for computer hardware for our growing customer base of Independent, Long-Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S, and beyond. In this role, you provide technical support for hardware and network related issues associated with our line of pharmacy management software, services, APP, API Interface offerings for our PrimeRx™ Pharmacy Management System customers through engagement via phone, email, chat, web meeting and other customer communication mechanisms.
PrimeRx™ is the engine that powers thousands of pharmacy operations and we are looking for talented people to join our Hardware Support Service Team to deliver best-in-class customer service and technical support for our customers and their patients.
Mission: Is to provide our customers with innovative Pharmacy Management Solutions that meet their unique needs. Our company motto, "Software without Limits," is a testament to our commitment to continuous improvement and innovation.
Vision: Is to lead the Pharmacy Management Software industry with innovative solutions that allow pharmacies to better serve their patients, with the highest levels of efficiency and functionality.
Values: Innovation, Reliability & Customer Service
Principal Responsibilities: (Essential Function)
Job Requirements
Education
Email resume to jobs@micromerchantsystems.com or hit APPLY